Our work is a constant mix of activities that range from exciting design sessions with clients, to walk-throughs of customer journeys, to observing customers in the field.

And outside of our work, we love to learn and see what’s going on. We go on field trips of discovery throughout the world, to see the Marlene Dumas exhibition at the Stedelijk Museum, to hear Edward Tufte talk in New York or to explore the Dutch Design Week. Everyone regularly shares ideas and thoughts that impacted them in our ‘show and tell’ sessions.

see us @ work
Team session "Cnote culture" @ the beach
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Walking through a customer journey
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Interviewing sales personnel at de Bijenkorf
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Training employees of fashion chain Expresso
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Testing the "I Want to BE" educational course in Ghana with students
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Testing materials for "door-to-door for change"
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Presenting at Interaction '14
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Interviewing personnel at KLM about behavior